STUDIO POLICIES

GENERAL

Please arrive on time so you can fully benefit from the warm-up and preparation. Grip socks are strongly suggested. Please avoid body oils or lotions before class. Water and a towel are recommended. A change of clothes if needed.

BOOKINGS & CANCELLATIONS

•  All sessions are 55 minutes, unless otherwise noted
• Cancellations within 12 hours or no-shows are charged in full.
• Packages are non-refundable and non-transferable.
• Packages expire as listed.

LATE ARRIVALS

Group Classes: Clients arriving 15 minutes or more late will not be admitted as warm-up and preparation are important for safety, and will be considered a no-show and will be charged in full.

Private Sessions: Clients arriving 15 or more minutes late will not be admitted and will be considered a no-show and will be charged in full.

PARTICIPATION AGREEMENT AND INFORMED CONSENT

1. The Alignist LLC provides in-person and virtual instruction in Pilates and other movement practices. Participation carries inherent risks including muscle strains or joint injuries. The client agrees to participate with awareness and responsibility.
2. The client affirms they are physically able to exercise. If under medical care, they confirm having received clearance. Health changes must be disclosed If pregnant or recently post partum, written clearance is required.
3. The instructor reserves the right to deny participation based on client safety or cooperation. Clients waive claims for injury, loss or damage incurred during participation.
4. Equipment must be used responsibly. Any malfunction should be reported. The Alignist LLC is not liable for misuse or unreported issues.
5. Clients agree not to attend sessions if experiencing symptoms of contagious illness. Shared space risks are acknowledged.
6. This waiver excludes gross negligence. Electronic signatures are legally binding. Images or videos may be used for promotional purposes unless opted out in writing. This agreement is governed by Maryland.

PRIVACY POLICY

At The Alignist Pilates Studio, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services. By using our website and services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following types of information when you use our services:

• Personal identification information (name, email address, phone number)
• Session booking details and preferences
• Payment and billing information
• Health and fitness information relevant to your Pilates practice
• Communication records and correspondence

How We Use Your Information

The information we collect is used to:

• Provide and personalize our Pilates services
• Process session bookings and payments
• Communicate with you about schedules, updates, and studio news
• Improve our services and customer experience
• Comply with legal obligations

Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you interact with our website. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of certain features on our website.

Third-Party Services

We may use third-party service providers to facilitate our services, including payment processing, email communication, and website analytics. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your data. We do not sell, trade, or rent your personal information to third parties for marketing purposes.

Data Protection

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You have the right to access, correct, or delete your personal information at any time. If you wish to exercise these rights, please contact us using the information provided below.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.